From what countries can customers access Cboe Digital?
We are currently authorized to accept individuals in most US states and territories, including New York. Please refer to the list of our licenses/authorizat...
Fri, 11 Nov, 2022 at 10:59 AM
Can New York Customers trade USDC?
Not currently. This is in the process of being enabled. New York customers can trade any other cryptocurrency listed on Cboe Digital.
Sat, 5 Nov, 2022 at 8:00 AM
What documentation do you require to open an account?
As a Direct Member we will ask you to upload a copy of your identification and provide your tax id number (SSN). If you wish to open an account for a legal ...
Fri, 11 Nov, 2022 at 11:02 AM
What is 2FA?
Two Factor Authentication (2FA), sometimes referred to as Multi Factor Authentication (MFA), is a security best practice and recommended. 2FA is an authenti...
Fri, 24 Sep, 2021 at 3:56 PM
When will I get a 1099 tax form?
If applicable your 1099 B will be mailed by the Federal deadline (currently February 15th) following the relevant tax year.
Fri, 24 Sep, 2021 at 4:00 PM
Does Cboe Digital have an AML Policy?
Yes. As a Money Service Business, Cboe Digital is regulated by FinCEN (amongst other agencies) which requires us to develop and implement an AML program com...
Sat, 5 Nov, 2022 at 8:25 AM
Why does Eris Clearing collect my personal information?
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, an...
Fri, 24 Sep, 2021 at 4:00 PM
How long does it take to sign up?
For an individual Direct Member account, once all necessary information is provided, sign-up can take place in minutes!
Fri, 24 Sep, 2021 at 4:02 PM
I can't log into my account. What should I do?
Contact Cboe Digital via the widget or if urgent email Cboe Digital Market Operations at digital.market.operations@cboe.com
Sat, 5 Nov, 2022 at 8:19 AM
How does Eris Clearing protect my personal information?
Cboe Digital adheres to industry standards for information security to ensure the safety and integrity of your information. We monitor our operations 24×7 f...
Sat, 5 Nov, 2022 at 8:15 AM